If everything worked the way it should, there would be no such thing as IT Support.

Luckily for our business model, very few things are intuitive and even fewer things work as expected.

Luckily for you, our clients, we don't charge for phone or EMail Support.  So when you need that question answered, or you'd like a little help walking through a procedure, NEM Consulting is there.  And we're there at no charge.

Now if you want this support on site, then, yes, we happily bill you.  We also charge for remote support.  But as long as you're an active client, you get all the free phone and EMail support you can swallow.

We use Citrix's GoToMyPC and GoToMeeting technology to support on demand connections to clients Servers and Workstations.